Terms & Conditions

1. Introduction

Welcome to Ayab Projects (Pty) Ltd. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

• "Company" refers to Ayab Projects (Pty) Ltd, its directors, employees, and authorized representatives.
• "Client" refers to any individual or entity that engages our services or uses our website.
• "Services" refers to all plumbing, electrical, building, carpentry, maintenance, and project management services offered by the Company.
• "Website" refers to the Company's official website and all its pages.
• "Quote" refers to a cost estimate provided by the Company for requested services.

3. Services

Ayab Projects (Pty) Ltd provides professional construction, maintenance, and related services including but not limited to plumbing, electrical work, building, carpentry, general maintenance, and project management for residential and commercial properties.

All services are subject to availability and may vary depending on location, scope of work, and other factors. The Company reserves the right to decline any service request at its discretion.

4. Quotations & Pricing

• All quotations provided are valid for 30 days from the date of issue, unless otherwise stated.
• Prices quoted are estimates and may be subject to change based on the actual scope of work discovered during the project.
• Any additional work not included in the original quotation will be communicated to the Client before proceeding and may incur additional charges.
• Payment terms will be agreed upon in writing before work commences.
• VAT and other applicable taxes may apply as per South African law.

5. Payment Terms

Payment terms are as follows unless otherwise agreed in writing:

• A deposit may be required before commencement of work, as specified in the quotation.
• Progress payments may be required for larger projects as milestones are reached.
• Final payment is due upon completion and acceptance of the work.
• Late payments may attract interest at the prescribed rate under the National Credit Act.
• The Company reserves the right to suspend work if payments are not made as agreed.

6. Warranties & Guarantees

The Company warrants that all work will be carried out in a professional and workmanlike manner, using materials of acceptable quality. Specific warranty terms include:

• Workmanship is guaranteed for a period of 12 months from the date of completion, unless otherwise stated.
• Material warranties are subject to the manufacturer's warranty terms and conditions.
• Warranties do not cover damage caused by misuse, negligence, or unauthorized modifications by the Client or third parties.
• Any warranty claims must be reported in writing within 7 days of discovery.

7. Client Responsibilities

The Client agrees to:

• Provide safe and reasonable access to the work site for the Company's team.
• Ensure that all necessary permits and approvals have been obtained, unless agreed that the Company will handle this.
• Inform the Company of any known hazards, underground services, or conditions that may affect the work.
• Make timely decisions and provide feedback to avoid project delays.
• Ensure payment is made in accordance with the agreed terms.

8. Limitation of Liability

To the fullest extent permitted by South African law:

• The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
• The Company's total liability shall not exceed the total amount paid by the Client for the specific service in question.
• The Company is not liable for delays or failures caused by circumstances beyond its reasonable control (force majeure), including but not limited to natural disasters, strikes, supply shortages, or government regulations.

9. Cancellation & Termination

• Either party may cancel a project by providing written notice. Cancellation terms may vary depending on the stage of the project.
• If the Client cancels after work has commenced, the Client shall be liable for payment of all work completed and materials purchased up to the date of cancellation.
• The Company may terminate a project if the Client breaches these terms, fails to make payment, or if continuing the project poses safety risks.

10. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Ayab Projects (Pty) Ltd and is protected by South African intellectual property laws. You may not reproduce, distribute, or use any content from this website without prior written consent from the Company.

11. Privacy & Data Protection

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. When you submit a quote request or contact us through our website:

• We collect only the information necessary to respond to your enquiry and provide our services.
• Your personal information will not be shared with third parties without your consent, except where required by law.
• You have the right to request access to, correction of, or deletion of your personal information held by us.
• We implement reasonable security measures to protect your data from unauthorized access.

For any data protection enquiries, please contact us at admin@ayabprojects.co.za.

12. Website Use

• You agree to use our website for lawful purposes only.
• You may not attempt to gain unauthorized access to any part of the website or its systems.
• The Company does not guarantee that the website will be available at all times or free from errors.
• Information on this website is provided for general informational purposes and does not constitute professional advice.

13. Dispute Resolution

In the event of a dispute arising from these terms or services provided:

• The parties shall first attempt to resolve the dispute through good faith negotiation.
• If negotiation fails, the parties may agree to mediation before pursuing legal action.
• These terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
• The courts of South Africa shall have jurisdiction over any legal proceedings.

14. Amendments

The Company reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. It is the Client's responsibility to review these terms periodically for updates. Continued use of our website or services after changes are posted constitutes acceptance of the amended terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: